Delivery & Returns
Delivery zones & charges
Delivery charge depends on your city's zone and your order's weight. Orders above the zone's free-delivery threshold ship free. Orders over 50kg are delivered by our own vehicle - our team will call to confirm a charge.
| Zone | Cities | 0-5kg | 5-10kg | 10-20kg | 20-50kg | Free above | Delivery time | Cash on Delivery |
|---|---|---|---|---|---|---|---|---|
| AJK / GB | Muzaffarabad, Mirpur, Kotli, Gilgit, Skardu | Rs 600 | Rs 1,000 | Rs 1,700 | Rs 3,200 | Rs 25,000 | 5–7 | Up to Rs 20,000 |
| Balochistan | Quetta, Gwadar, Turbat, Khuzdar | Rs 550 | Rs 950 | Rs 1,600 | Rs 3,000 | Rs 25,000 | 4–6 | Up to Rs 20,000 |
| Islamabad | Islamabad | Rs 400 | Rs 650 | Rs 1,000 | Rs 1,800 | Rs 15,000 | 2–3 | Up to Rs 30,000 |
| Karachi | Karachi | Rs 450 | Rs 800 | Rs 1,300 | Rs 2,400 | Rs 20,000 | 3–5 | Up to Rs 30,000 |
| KPK | Peshawar, Mardan, Abbottabad, Swat, Kohat, D.I. Khan | Rs 450 | Rs 750 | Rs 1,200 | Rs 2,200 | Rs 20,000 | 3–4 | Up to Rs 25,000 |
| Lahore | Lahore | Rs 250 | Rs 350 | Rs 500 | Rs 900 | Rs 10,000 | 1–2 | Up to Rs 50,000 |
| Punjab – other | Faisalabad, Gujranwala, Sialkot, Multan, Rawalpindi, Sargodha, Bahawalpur, Sahiwal, Sheikhupura, Kasur | Rs 350 | Rs 600 | Rs 900 | Rs 1,600 | Rs 15,000 | 2–3 | Up to Rs 30,000 |
| Sindh – other | Hyderabad, Sukkur, Larkana, Nawabshah, Mirpurkhas | Rs 500 | Rs 850 | Rs 1,400 | Rs 2,600 | Rs 25,000 | 3–5 | Up to Rs 25,000 |
Returns & exchanges
DRAFT - Unopened, unmixed standard-shade paint can be returned within our return window for a refund or exchange. Tinted-to-order shades are mixed specifically for you and can't be returned unless there's a fault with the product. See our Refund Policy for full details.