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COAT.X

Shipping Policy

DRAFT - not yet reviewed by legal counsel. Last updated 18 September 2026.

Delivery Zones and Charges

Delivery charges depend on your city's zone and your order's weight. See our Delivery & Returns page for the full zone table and current charges.

Delivery Times

Delivery times vary by zone, typically 1-7 working days. Ready-made shades ship straight away; tinted-to-order shades are mixed fresh first, which may add 1-2 days.

Cash on Delivery

Cash on Delivery is available on orders within a zone's COD limit - see the Delivery & Returns page for current limits by zone.

Order Tracking

You can check your order's status any time on our Track Order page using your order number and phone number.

Failed Delivery Attempts

If our courier is unable to deliver your order (for example, nobody is available to receive it), they'll attempt to contact you to reschedule. Repeated failed attempts may result in the order being returned to us.

Contact Us

Questions about delivery? Contact us at hello@afaqpaint.com or +92 300 0000000.